from carpet to laminate, we would again suggest a home visit before ordering. Available 6-days a week, 9am-5pm. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Underlay also has a tog rating, so this could be a combination of a high tog carpet and a low tog underlay, or vice versa. 2.3 (3 Ratings) | Write a review. No, 5m is the widest carpet we have available. All material contained on Tapi Carpets & Floors is provided without any or warranty of any kind. These 14x14cm samples should arrive within 3 working days. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . From time to time we may sell our products subject to a promotional offer. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. 40 minutes. Tapi offers all of the above, some are an extra charge. 706358. This will help us prevent delays and costs for aborted deliveries. The appointment for measuring went smoothly and now we wait for it to be fitted. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. Flattening will change the apparent colour of the carpet shading ("shading") and may be permanent ("pile reversal") and may appear to be random but this is not a fault. Please note that any revisions to your order may incur further costs. Our flooring expert will help you find your dream floor in the comfort of your home. If we are arranging the installation of your flooring, our home consultant, estimator or the fitting partner may advise that some remedial work is needed such as smoothing compound or ply boarding before your new floor can be fitted. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. Use our Flooring Finder to create a perfect match. Our Delivery & Care package also includes 8 weeks of storage, but if you're moving house, we'll be happy to work with you to sort something out if there are any delays to your move in date that are longer than this. Sometimes, if the amount of carpet on the roll (the cut) is similar to the room size then the whole roll might be delivered. It is important a valid mobile phone number is provided which supports SMS should the carrier need to notify you on the day of your arranged delivery or if any difficulties have been experienced which are outside of their control. Book a convenient appointment online. 40 minutes. If the items are being stored for a period of time, carpet should not be folded but should be rolled, and smooth flooring should be kept flat and will need to be acclimatised in the appropriate room 48 hours prior to fitting. However, this will affect whether or not the gripper can be re-used. 45 minutes. This does not include the cost of fitting your flooring as this work is carried out by 3rd parties. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. 01689 886888, For any further information please email[emailprotected]Tapi Carpets & Floors Team. Free delivery on orders over 75. Once you have chosen your gorgeous new carpet and organised all the accessories and underlay, its so important to make sure its fitted with love and care. Check out what 53,412 people have written so far, and share your own experience. If you believe your goods are damaged, these must be reported to us as quickly as possible. Soft, firm, grey, blue, brown or white, you name it, we do it! Rest assured, we put your safety first. Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. If you bring your offcut into your local store, they will be able to confirm the price for this service as well as how long it will take. Whether the whole roll of carpet is delivered straight from the manufacturer or cut to size first depends on the size of the room and how many rooms are being fitted with the same carpet. Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. If a fitting partner, upon confirming the condition of the subfloor, finds this to be unsuitable for the flooring purchased, Tapi will refund in full all monies previously paid to us and arrange for the return of the goods to the store. Where a delivery fails due to non-attendance of the customer or the receiver being absent, notification will be sent and you will be contacted to attempt re-delivery. We will remove your old floor, take it away and fit your new one. Salary information comes from 1,148 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Date of experience: January 10, 2023. If you require the installation of your vinyl flooring below non-integrated appliances, please ensure these are removed from the room prior to the fitters arrival. Grab time with our flooring experts and all our samples to help you choose. Job in London - England - UK , BR6 0JU. This includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Available 7-days a week, some evenings. The samples we display in our stores are intended to give a general impression of the colour and pattern of the carpet. Acceptance of the use of Tapi Carpets & Floors Terms and Conditions. Send. The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. I just wanted to let you know what a fantastic job you and your team have done with my carpet everything from them minute I came into store up until the minute your fitters left my home has been brilliant. Salary Competitive. Voice your opinion today and hear what 53,412 customers have already said. If your complaint relates to your finance agreement. Approx. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. Approx. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. 90 minutes. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. Carpet is a soft, luxurious product and flattening of the pile will occur. During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. It is the customers responsibility to ensure they are available to take delivery of the goods at the specified time. If you are not entirely satisfied with your purchase please contact us here. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. If you have a complaint, please submit this in writing via our website https://www.tapi.co.uk/contact-us where the matter will be investigated. Disclosure Policy; Cookie Policy; CouponBirds 2012-2023. Yes, we do! See flooring in your home with our visualiser tool. Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. Tapi Carpets & Floors reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tapi Carpets & Floors shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. It's quick and easy and you'll have a decision in minutes! Save . Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tapi Carpets & Floors for death or personal injury as a result of the negligence of Tapi Carpets & Floors or that of its employees or agents. Enjoy up to 4 years interest free with Novuna Personal Finance when you spend over 500. Certain products have additional guarantees provided by us or the manufacturer. 40 minutes. If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. Most of our stores offer the carpet whipping service. If you wish to change a delivery date or arrange for collection of the goods following our agreement to accept their return, please contact our Customer Services team on 03330 150 501 who will liaise with our 3rd party logistics partner and the store. This order is a legally binding contract even if you have only paid a deposit. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Rest assured, we put your safety first. Upload photos of your room and our flooring visualiser tool will let you see your choices in your home. There may be a significant variation in the colour and design of your floor due to the random nature which occurs with wood and other natural materials, from which the design has been taken. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. No, 5m is the customers responsibility to ensure they are available to take delivery of the goods the... 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