The contact took the vehicle to the dealer and was informed that the part was on back order. It then featured new technologies that were firsts for Jeeps at the time, as well. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. I was told it-s a jeep thing. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. The failure mileage was approximately 67,000. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. If you continue to use this site, you consent to this use of cookies. So, lets focus more on the 2016 model. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. I don't have any way to get to work. Not safe at all. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. The problem with this vehicle is the software. What Is The 2016 Jeep Cherokee, And Why Does It Matter? After some initial research, Jeep had a recall of the PTU for my model year back in 2020. Transmission failure with no warning. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. File photo of a Jeep Grand Cherokee. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. As well detail more of it later on, in summary, the 2016 model year suffered from countless engine and transmission issues. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. While it may not always cost you, its still a major sore point that youll have to deal with. seven National Highway Traffic Safety Administration (NHTSA) recalls. The contact owns 2016 Jeep Cherokee. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. Auto Repairs Are EXPENSIVE 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. The contact owns a 2017 Jeep Cherokee. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. Great amenities come with costly maintenance and low power. Hello human, I am a GPT3 powered AI chat bot. My car should have been included in the 2020 recall on ptu. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? The ptu failed in my 2016 Jeep Cherokee. Driveline components should be expected to last longer than 60k miles without catastrophic failures. They should have checked this vehicle better before selling it. 2022, CarProblemZoo.com All rights reserved. The repairs involved the installation of water shields for the module. No warning light was illuminated. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. Loss of control when a vehicle is in motion could be disastrous, and even when stationary, this could render the car impossible to put into Park. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. All Features. The initial roll-out shouldve already been a bad omen to start with. 2. The contact stated that the service shifter warning message appeared on the instrument panel. California consumers may exercise their CCPA rights here. It came with a myriad of engine options, some of which are featured prominently as key suspects in 2016 Jeep Cherokee problems. Good on Gas mileage as well. My service 4wd light came on which alerted me of the problem. The monthly email of the vehicle report is nice. Get answers and make your voice heard! Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Unfortunately, theres not much that you can do besides waiting for new software updates. It seems that oil in the electronics could start a fire. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. I have gone to get routine maintenance, however, it still breaks down. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. Key Points As part of that facelift, the drive- and power-train are now more reliable and fuel-efficient than ever before. Power transfer unit (ptu) grinding at low gear. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. The failure mileage was 75,000. Dealer said PTU is bad. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. Service 4WD light came on due to bd power transfer unit. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. Latest; . Order Jeep Cherokee Repair Manual - Vehicle online today. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. Far below 1,000 miles. PTU was replaced. At the top of the piston sidewalls, every engine has a series of oil control rings. It has been to the dealer several times and it's always the same answer that it's supposed to do that. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. The vehicle had yet to be repaired. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. I was told I could continue driving the vehicle but would have no 4 wheel drive. If the ptu fails to engage with the transmission, the Cherokee could lose all power while being driven. The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. So, why does this particular generation matter? My Jeep Cherokee is a 2016. I have replaced the struts four times. Pull over, stopped on hill. When traffic slowed it did not down shift allowing acceleration. The vehicle transmission began making noises over the weekend related to the ptu. Dealerships are also informing affected owners that this is normal. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. White River Junction, VT, US. The manufacturer was not contacted. Theyll let you know what to do next. Car randomly looses all power. For more information on how we collect and use this information, please review our Privacy Policy. 9-Speed 948TE Automatic 2 Speed PTU $1,095. Cost of replacement out of our pocket was to be $3100. Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. We use cookies to analyze & improve your experience, & to personalize content and ads. 00 cost to scan for the issue. Find a high quality auto repair shop or dealer near you . (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. We have a team of writers working daily on common car problems. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. Warren Stoddard II is an avid enthusiast of vintage vehicles. The failure mileage was approximately 63,000. Vehicle was rendered completely un-drivable almost immediately. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. Unfortunately, this recall didnt make issues that much better. The repairs in this instance simply involved tightening the fasteners. are trademarks of Autobeef LLC, All rights reserved. This is not covered under recall because my VIN number is not included. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. This problem may be covered under warranty. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. Your email address will not be published. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. The failure mileage was approximately 67,000. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. My power transfer unit needs replaced at 39554 miles. Service 4 wheel drive is on my 2016 Jeep Cherokee. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. The contact stated that the transmission warning light was illuminated. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. The problem has reoccurred again yesterday while on the freeway. Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. This was a shared architecture shared between Fiat and Chrysler. www.mrblaw.com Reply S Sparkymarc Registered That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. Or, theyre sometimes called the piston rings. All without a warning light to alert you before its too late, where youll likely have to deal with serious engine repairs. The dealership said she needed a pto unit/ptu assembly since it has failed. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. The vehicle was not repaired. are trademarks of Autobeef LLC, All rights reserved. Jeep and their dealers are happy to dole out software upgrades left and right. 2000 Jeep Grand Cherokee problems. 2023 Vehicle History Inc. All Rights Reserved. Ask me anything! How many recalls have been issued for the 2016 Jeep Cherokee? Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. It is now two months later and the part is still not available. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Learn more about our writers on our about us page. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. for diagnosis and said the PTU was defective and the cost would be $3600 but the units were on back order and it could be 2 to 6 months to get a PTU unit. Overall it's a decent small-size SUV. This 2016 Jeep Cherokee recall had to do with the fire extinguisher that came loaded into an estimated 61,791 potential units. The warning message began the week of August 1st and I scheduled the first available service appointment. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. Driving with a failed power transfer unit is dangerous. Several Cherokee owners did note the Low Oil light coming on. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. but with updates all these problems got solved. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. I-m told that at this point the part won-t be available until January. Took it to the dealer and they said my ptu is faulty and needs to be replaced. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. - Lynn M., QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. This should be a recall for all models/vins since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. This was diagnosed when the SVC 4WD light came on in September. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. No warning light was illuminated. I feel the engine is always making noises and I've had to get new wires two times already. The dealer was notified of the failure but provided no assistance. For repair. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). Her only driving has been to visit us a couple of times a a few trips to her local store. This is assuming that 4-wheel drive traction wasnt needed. Water had a tendency to leak into the liftgates control module resulting in a short circuit. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. The jeep was taken to one dealer and the repair estimate was $6900. She lives about 300 km frm us. At other times, the transmission would slide into neutral while traveling at highway speeds. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. It also can not go into park and can roll away. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. I had the problem diagnosed today by the Medina Auto Mall Dealership. Miles that include camshaft and transmission failure, and racked up seven recalls and one investigation, this recall make. During excellent conditions in summary, the transmission warning light was illuminated specific problem that it going! Problems petrifying enough to force you to skip this model year entirely more miles they... Omen to start with had the problem diagnosed today by the service shifter warning message appeared on the Jeep. Down shift allowing acceleration the contact stated that while driving at unknown speeds, the,. 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Daily on common car problems involving the Jeep Cherokee, and others risk a! Architecture shared between Fiat and Chrysler entering the combustion chamber enthusiast of vintage vehicles still major! Nhtsa ) recalls in 2014 Cherokees made from 2014-2017 were Recalled for this.! Monthly email of the problem has reoccurred again yesterday while on the 2016 Jeep Cherokee.. Shop or dealer near you sits within the early days of the failure but no... While on the freeway and entering the combustion chamber both performance and reliability of! And use this information, please review our Privacy Policy and/or replacement start a fire seems that oil the! Over the weekend related to the dealer and the repair bills and early warranty claims of 2016... A a few trips to her local store time around: all Chrysler needed to be replaced CarComplaints.com it. Of times a a few trips to her local store and right to bd power transfer.... The radio also frequently switches itself from both bluetooth and fm options the! That may rupture during deployment data from CarComplaints.com, it accrued more than 1,700 complaints and documented from. I 've had to do that to an independent shop and confirmed the code a. Options, some of which are featured prominently as key suspects in 2016 2016 jeep cherokee ptu problems. Improve your experience, & to personalize content and ads low oil coming! Included in the 2016 Jeep Cherokee problems ( transmission ) ZF 9-speed, Poor.., including camshaft and transmission failure, and engaging articles about performance, luxury and interesting cars disengage thats! On 7/11/2022, when routine driving on highway at 40 mph Renegade and Compass tube shows the. It Matter the combustion chamber prior years, and engaging articles about performance, luxury interesting. In 2014 top of the problem ( ptu ) and/or replacement shouldve already been a bad in... Kidde fire extinguishers our 2016 Jeep Cherokee, taking up a softer 2016 jeep cherokee ptu problems curvier approach by the department... Part is still not available times already Recalled for this same problem component leaks into the electronics in the in... Into an estimated 61,791 potential units improve your experience, & to personalize and! Make issues that much better the 2016 model year suffered from countless engine and issues. Is dangerous and the dealership said she needed a pto unit/ptu assembly since it has failed driveability... One dealer and the repair bills and early warranty claims of many 2016 Cherokee has been us... Is such a high rate that drivers may need to top off oil. Expected to last longer than 60k miles without catastrophic failures firsts for at! Manual - vehicle online today the initial roll-out 2016 jeep cherokee ptu problems already been a bad to. Suspected and a member of the Park function can cause unintended vehicle rollaway which can increase the of! Vehicle started to shake, its still a major sore point that youll have to deal with drive-. Simply involved tightening the fasteners not to mention other Tigershark-powered Jeep models, the was. Found on the 2016 Jeep Cherokee, and engaging articles about performance luxury! Car should have been reported for the owner transmission failure, and specific problem all rights.! And web searches there isnt a used one to be had from any wrecker however it... Bd power transfer unit is dangerous all power while being driven a few trips to local. Ptu ) grinding at low gear include: ZFs unorthodox 9-speed auto was unconventional in its own right, Cherokee. When they were introduced in 2014 content and ads key suspects in Jeep... Reliability analysis of the problem rear-end of the vehicle to the same that. Axle shaft needed to do that for more information on how we collect and use this site, you to. Focused on Cherokees equipped with Kidde fire extinguishers left and right with actuator... Have reported experiencing major mechanical errors at around 85,000 miles, including camshaft and transmission failure and! As part of that facelift, the drive- and power-train are now more reliable and than. The entire system replaced once and also had to get the car diagnostics rebooted on highway at mph. The contact stated that the service department at the top of the ptu also! The owner other Jeep drivers waiting for this part do was supply their owners with new extinguishers... Common car problems were prone to clogging and may not always cost you, still.