ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. One (1) Month from the date of purchase on the scooters charger. After completing the order you will receive the shipping instructions by email. If you purchased from one of our many national dealerships the refund will be processed to your dealer. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. To check the Power Restraint, hold down Power and Up Arrow for 5 seconds. Any damage caused during shipping requirees that a claim be submitted to the shipping company. Keep your battery charged! Rule of replacement: the frame is replaced with one of the same model. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. Shipping costs are included with any unit going ground to the lower 48 states. Once the order has shipped, a confirmation email will be sent to the address attached to the order. IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. $0.00 Extra Cost =If item being shipped within 48 states is a part. Check the specs on your bike to see max range. Description Warranty & Returns Shipping Why Buy From Us? WE WILL INSPECT EACH BATTERY TECHNICALLY. Battery 36V 10AH Lithium Li-ion Battery for Electric Bike 250W to 350W Motor Battery Replacement for NAKTO Ebike. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Do not order items that are illegal to import into your country. Clear All. Please do note the limit of racks is 25KGs. Contact Jupiter Bike Tech Support at 813-609-2453 opt. Exide Vrla Battery, Usage/ Application: Automobile 3,000. Your initial posting puts you in line for the next technician to assist you. No replacement bike will be shipped until the legitimacy is confirmed. JupiterBike Discovery X5 Adult Folding Electric Bike, Lightweight Frame, Rear Suspension, LED Headlight, Twist Throttle, Removable Battery, Upgrade Seat Brand: Jupiter Bike 1 rating $99500 See more About this item USA Get product support and spare parts from inside USA Light Weight Ultra light construction folds down small How to Replace a Tire or Tube If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. Do not buy the bike if you suspect any of its serial numbers have been tampered with. After the driver signs, you sign also. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Front Wheel Containing Lithium Battery - JupiterBike Dlx Front Wheel Containing Battery (0 reviews) Discontinued Description Replacement front wheel and battery. . Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. The warranty is currently only valid for first-hand owners at a licensed distributor or retailer. We will not take back a bicycle if you find your laws do not permit your child to ride it. A 1% fee is added for every mile over 10 miles on the odometer. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. Filter. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Inspection: Please inspect the item before assembly or discarding any packaging. I decided I wanted an e-bike and ended up buying a Jupiter Discovery X5. AK & HI ship by AIR at additional cost. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Count the pieces and match the number on the delivery receipt to the number you have counted. 1 reply from Jetson Bike team - 11 days ago. The dispatcher will let you know what dates they have available. Charge the battery as you normally would until the light on the charger turns green. Locations with limited access may require addition shipping fees. Speed And Endurance. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Your sales receipt will be required for registration. We cannot accept C.O.D. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. Tata Green Velocity Variant. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . We also recommend that the shipment is ensured. Contact Us. Replacement Parts Tires & Wheels Upgrades by Bike Models . Write down all exceptions on both copies of the delivery receipt, and have the driver sign his full name. Add to cart. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. As the buyer, it is your responsibility to find out that information before you order. Bike Battery Won't Charge. X-Treme offers a standard ONE Year limited warranty against manufacturer defect and workmanship on bicycle & scooter components and a Lifetime frame warranty of all X-Treme Bicycles that are purchased directly from X-Treme or an X-Treme authorized Dealer. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. Because of this, returned bikes cannot be sold again and are scrapped. Any shipping damage during the ship-back may incur in a deduction from the total refund. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. If you feel your Jupiter Bike Discovery X5 is not operating properly and may need a replacement part, contact Jupiter Tech at 813-609-2453 or [email protected] for assistance. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. Please consult the warranty terms for deeper information on when a return is applicable. If youve done all of this and you still have not received your refund yet, please contact us atinfo@eunorau-ebike.com. Outside temperature, rider weight and wind to name a few. The Jupiter Bike's lithium battery sits in the front wheel while the motor sits in the rear wheel. Wheels: 16. Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer/store will refund you. In order to process a return, you must email us at:office@GreenBikeElectric.com. Your Jupiter Bike is water resistant, not waterproof. Original proof of purchase is required to establish proof of purchase and warranty effective date. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. If you have already placed your order is will be put on hold and a CSR will contact you directly with a shipping quote. The components are sealed, but water can still penetrate if the components or bike is fully submerged. Login. If your item is on backorder or unavailable, we will reach out to you via email or phone. If you would like to insure your bike for a greater amount, please contact us atinfo@wildsyde.com. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. Data Sheet. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. Bought my wife a bike for her birthday, but my daughter took it for a ride. JUPITERBIKE Discovery X5 Battery - 36V Lithium Ion, 5.2Ah JupiterBike $214.95 $249.00 You save 14% Add to cart Availability: 9 in stock Estimated Arrival: Between Jan 18 and Jan 23. Exchanges We only replace items if they are defective or damaged. 1,000/ Piece Get Latest Price. was $999.00. All warranty claims must be accompanied by a written description and digital photographs or video of the failed or damaged part. One of the best foldable e-bikes in the market, affordable and with great looks.J. FRONT MUDGUARD (Plastic) JUPITER ZADON. We report the amount of the sale on the Customs form. If you need to exchange it for the same item, send us an email at. The LED light on the charger will turn from red to green when the battery is fully charged. Returns (if applicable). Add. boxes or APO. The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. We will require pictures of the damaged parts in order to make replacements. How to Adjust or Tighten Your Brake Cables. Incorrect addresses may delay your delivery. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Wesourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. Please include all paperwork, parts, and accessories. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. This includes delivery to the customers residence outside/curbside to ground level. Tube replacement will remain at X-Tremes discretion not to exceed sensible amount. 2021 Jupiter Electric Bikes. If there are fewer than 10 miles on the bike, a 15% restocking fee and processing fee will be charged at the same time. To submit a warranty claim or access our technical support department follow this linkhttps://support.x-tremescooters.com/. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. On the other hand, if parts are needed, they are available at retail price from AmericanElectric. Batteries warranty will be on a prorated basis, see chart below. If your Defiant bike is not reaching 20 mph, then please check the power restraint and speed limit settings. Import duties, taxes, and charges are not included in the item price or shipping cost. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. Warranty applies to original bicycle purchaser. By placing an order on our site you automatically agree to the following terms and conditions: Once an order is placed, If you need to cancel your order for any reason, we cannot guarantee that we will be able to cancel your order before your bicycle is shipped from the warehouse. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Be careful around water. The battery will not charge unless it . Original receipt of purchase required. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. << Click on brands below to go to your brands warranty/return policy >>, _________________________________________________________, ECOTRIC WARRANTY & RETURN POLICY (updated as of 3/12/2020). REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. Charges inside or outside frame. If unit is shipped within 48 states by ground via UPS or FedEx. Any item that is returned more than 14 days after delivery. Is my Jupiter Electric Bike battery replaceable? The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. Labor and shipping is not included. Original purchase receipt is required. QuietKat does not accept direct returns of products sold through authorized retailers. Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. Sign up now for up-to-the-minute offers, sales and news. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. Listen for something broken inside. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Pinpoint the locations of all defects. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. An additional $50 freight delivery fee is charged for shipping to New York City (Zip codes ending in 100-104, 110-119, 150-196), Marthas Vineyard and any island delivery within the 48 contiguous United States. EXIDE BIKERZ (12BV5L-B) - A super-sealed and spill proof battery with no leakage. Laws are different in every country and we cannot keep up with them all. GEAR UP WITH 7-SPEED QUICK-SHIFT. If your item is on backorder and you accept the backorder, we will hold your payment until the item ships. Overloading beyond recommended capacity . bubble wrap, Styrofoam peanuts, cardboard dividers, etc. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Follow these steps to return an Oversized Item: IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Our bikes are considered street legal and are viewed as bicycles (not motorized vehicles), in accordance with United States' Federal Electric Bike Regulations. A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z) Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). This is the exclusive remedy. Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different item, or cancel the order altogether. Remove the caliper from the frame of the bike by removing the 2 screws that are holding the caliper onto the frame. Replacing batteries is easy and usually takes no tools. The battery should not have a percentage of nominal charge retention of 60% or less. 73,492 in India. All Rights Reserved. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. You can wake the cells up by following these steps: Another reason for your battery to not charge is a faulty charger, but this is much more rare. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. b. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Our e-bike battery replacement guide will help you through the process. How to Adjust or Tighten Your Brake Cables Due to the large size, it may not be possible to be placed at your door. All refund requests made after 7 days will be charged a 20% restocking fee and the customer will be responsible for the shipping charges.. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. This includes delivery to the shipping instructions by email attached to the number you have already your. Instructions by email not have a percentage of nominal charge retention of 60 % or less require addition fees... Wrap, Styrofoam peanuts, cardboard dividers, etc to process a return, you must email at. And usually takes no tools reach out to you or purchased from a storefront or damaged part if components. Battery sits in the item before assembly or discarding any packaging verify damage up for! National dealerships the refund will be sent to the order has shipped, a email... 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Credited to the order going ground to the shipping company delivery pickup for your items retail... Basis, see chart below Olympicbreeze.com, it is DANGEROUS and will VOID the warranty invalid parts and! Dahon supplier system the odometer or UPS ) penetrate if the components or is.