If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. Keeping our Crew members safe and healthy. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. The list of things we recommend that you bring along with you, 5. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. We've made it safe, so you can do everything. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. Related: First impressions of Virgin Voyages Scarlet Lady from an expert cruiser. Indeed, should any provision listed here be contrary to law in the United States, Canada, the United Kingdom, or Australia, the unlawful aspects of the provision shall be void as to Sailors from those respective countries. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). This offer does not apply to world cruises or world cruise segments. The FCC must be used on a sailing that departs within one year of when the FCC is issued. (Enrollment required for select benefits.). When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Additional rights may apply to our U.K. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. COVID-19 antigen testing prior to boarding. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. The sail date is the date the ship, on the Voyage portion of your holiday, departs the port of embarkation. Our ships are unable to offer specialized medical care, treatment, or equipment. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. Our considerations and protocols at our destinations, 9. If this is not complete, we cannot let you board the ship. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. That's exactly the case with the Amex Platinum card. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Standard refunds for guest cancellations are based on how far in advance of sailing the cancellation is made. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). Related: Cunard becomes one of the first lines to mandate vaccine boosters. Not all areas or equipment on the vessel are suitable for access to disabled Guests or Guests with reduced mobility. The new policy will go into affect starting July 24. 3. Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. For a look at our full Voyage Well Ashore terms and conditions, please click here. Check you've typed your email address correctly. (Proof of a positive test result is required. Additional rights may apply to our U.K. Heres a peek. We ask that all Guests complete the online check-in as soon as possible. Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation. Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. A cabin category may be changed up to 45 days of Voyage sail date, though cabin upgrades may be made inside 45 days of Voyage sail date and are subject to availability. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. All sailors (passengers) must make their own travel arrangements to and from the port of departure. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. Sailing from Portsmouth, UK, the summer staycation-at-sea voyages will include three and four-night itineraries with a total of six sailings during August. Simply download our mobile app, log in to your account, and fill in the required information. Guests will be able to change the date of their booking without a change fee or place their fare into credit with the cancellation fee waived. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. And theres no communal food sharing food is only prepared when its ordered and delivered directly to you, When using our delivery food service on board, ShipEats, we have contactless drop-off and pick up, Leveraging our already-digital onboard experience to limit contact; The Band (for contactless payment), Service Chat (for assistance digitally), and our Virtual Queues (for getting in lines for onboard experiences without actually getting in physical lines). Terms apply to the offers listed on this page. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Find out how here. It's our job to keep you, and our Crew, well throughout your voyage so below you can find all the documents and tests we need from you before getting on board. 1. 5. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. All Guests must be checked-in and onboard the ship no later than one hour prior to the departure time noted on their Voyage documents or may not be permitted to sail. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Azamara Le Club Voyage Cruise Loyalty Program, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract. Your Ticket Contract and the Privacy Policy contain more information on the above. 1:03. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. From the must-brings to the nice-to-haves, weve got a list to help you prepare. Guests under The Package Travel and Linked Travel Arrangements Regulations 2018. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Passengers who test positive or who have been exposed will also be granted 100% FCC. They are happy to take reasonable steps to avoid filming you where you indicate that this is your preference but you may be included unless you tell us otherwise. How To Cope With Cruising's Pause? Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. In response to Center for Disease Control and Prevention 's decision to discontinue its voluntary COVID-19 program for cruise ships, Virgin Voyages has decided to mirror the rest of the travel . Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. Virgin Voyages Becomes First Major Cruise Line to Eliminate Pre-embarkation COVID Testing in the U.S. Cancel booking. Different refund policies may exist for bookings made outside the United States or Canada. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. Our ships are unable to offer specialized medical care, treatment, or equipment help prepare. The Privacy policy contain more information on the above made outside the United States or Canada the must-brings the. We ask that all Guests complete the online check-in process as soon as all their deposit is paid the the. 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