ask a new question. in my case it worked. Please create an article on how Zscaler work. I cant believe Zscaler puts out software that behaves likes. Transactions Processed 976,037 per second. If your Zscaler is showing the below status, then Zscaler isn't working properly and you won't be able to use Easy Budget. -For above case if you are using Forwarding PAC file to redirect traffic to Zscaler directly and not via APP by using below Syntax which is available in all Forwarding PAC files. If Zscaler Cloud is having system outages or experiencing other For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. It almost sounds to me like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection. We are investigating periods of slowness and/or increased latency. Once the expired onces were removed the app started functioning normally. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. I have tried to change the file permission and it is either not possible or very difficult. The default port on ZCC can be changed from 9000 to any other port which is not active in your environment.The settings are in the mobile portal and you would need to make sure that the users logout and log back in to use new port. Hmm Your internet access is blocked. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. individual statuses, StatusGator can differentiate the status of each Some local issues with a small group of accounts on the service side. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. What error are the app logs showing after you upgrade the certificates? For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. An outage that hasn't been communicated yet via the Zscaler Cloud status page. by kissellj 2022/02/22 17:42:11, Post For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Click Save. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. As China worked differently than other regions, so that why connection is on and off dropping. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I would like to apprentice while you amend your website, how could Do not seem to have the issue on High Sierra. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, and Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. 247101749_223138063251646_2859968264139794415_n 749540 88 KB Can you make sure that he has connectivity to the required endpoints when this is failing? 1.Output of ip.zscaler.com2.Collect web insights logs for user and affected website3.Wireshark and header trace with and without Zscaler. tep 1: Launch the Zscaler app by clicking on the Zscaler app from the Taskbar Tray Icons (at the bottom right-hand corner of your screen) as shown in the below image. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Powered by Discourse, best viewed with JavaScript enabled. We have updated both certificates and neither has resolved the problem. We are investigating periods of slowness and/or increased latency. Anyone else having their users with the same driver error but on Mac? We are investigating periods of slowness and/or increased latency. Zscaler provides transparency around service availability and changes to our customers. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Powered by Discourse, best viewed with JavaScript enabled. On some computers the issue gets resolved by having the user update to version 1909 of windows 10, but our company has over 300 computers that are on a previous version of windows 10 so updating them all would not be efficient. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. @Ganeshkrishnan Do you have the list of files/directories that we had to delete to resolve this probem? 2) It will prompt for the one time password: 3) IT can generate the One Time Password by following the below steps. We are investigating periods of slowness and/or increased latency. ZCC listens to port 9000 , what if the any other application using the same port, will it conflict and how we can fix the issue. ago. I have tried to rename the file or delete it. https://icil-rams.ddns.net:89 which works on non-standard Port i.ePort 89 overhttps. Thanks for the replies, I have gotten the solution from Zscaler Support itself. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Normally, in this scenario the client connector cant reach the Zscaler Cloud that why they prompt this error. This folders cannot be deleted until file Privilege changed from System to Administrator. The problem ended up being that zscaler kept trying to use an expired certificate even though there were valid non expired ones in the same folder. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. 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