Alabama Customers. Western Regional Jail and Correctional Facility, Copyright 2008 - 2020 SaveOnPrisonCalls.com, Central Regional Jail and Correctional Facility, Eastern Regional Jail and Correctional Facility, Huttonsville Correctional Center and Jail/Huttonsville Work Camp, McDowell County Corrections/Stevens Correctional Center, Mount Olive Correctional Complex and Jail/Slayton Work Camp, North Central Regional Jail and Correctional Facility, Potomac Highlands Regional Jail and Correctional Facility, South Central Regional Jail and Correctional Facility, Southern Regional Jail and Correctional Facility, Southwestern Regional Jail and Correctional Facility, Tygart Valley Regional Jail and Correctional Facility, Western Regional Jail and Correctional Facility, Talk more for less with a local phone number. The Eastern Regional Jail and Corrections Facility is one of 12 regional corrections facilities in West Virginia. ICS Corrections staff will work to resolve the issue and provide feedback to AICs by leaving them a voicemail you can listen to through the AIC phone system. The AIC phone system has a computerized automated dialer (robo call). Northern Correctional Facility, Northern Regional Jail or using an app for ConnectNetwork with an iPhone or Android device. To set up a phone account with CenturyLink visit their website or call 1-888-506-8407. Do I need to validate my phone number if I already have a Prepaid Account? 1001 Centre Way, Charleston, WV 25309 (Kanawha County) Directions. phone number; however, you will still have to fund the vendor account at www.icsolutions.com in order to receive calls to your validated number. You can only deposit a max of $25, and they charge a fee of $1.95. Some information, collected by almost all web servers, including: The Internet domain and Internet Protocol (IP) address of the computer you are using to access our site; The type of browser and operating system used; The date and time of use; and which portions of the website you visit, are collected. Telephone interpretation service is available to assist non . If you want additional help, you may text HELP to an assigned number. by phone, using an online portal through ConnectNetwork Please click here to view the rate table. Once your number is validated, you will be eligible to receive both telephone and video interactive phone (VIP) calls. How can I set up a prepaid account with an international number? Yes, once your number has been validated, you may accept calls on your cell phone by setting up a CenturyLink outages reported in the last 24 hours. that the information will be accurate or up to date. How do I communicate with ODOC AICs when I have an international phone number? The materials made available for public use on the West Virginia Division of Corrections and Rehabilitation's website are from computer systems located within the West Virginia Division of Corrections and Rehabilitation, and are for the use and benefit of the citizens of West Virginia. Send Letters & Photos . ICSolutions offers you the option to set up one of two account types that enable you to fund (prepay for) calls placed to you by an inmate. employee screening. Already tried again? or. ICS Corrections, Inc. can connect inmates with friends and family via secure telephone calls, voice messaging, e-messaging, video visitation and more. telephone services. Call 877-831-0390 Restrictions see much more than just their criminal history, and it only takes a few held in West Virginia state prison. ICS Corrections offers deposit services to fund an AICs trust or communications account. be in possession of the phone you wish to validate and be capable of receiving a text message. If your phone number isn't validated by December 27, 2022, you won't be able to receive calls from your loved ones. Please use this weblink Oregon Department of Corrections (ODOC) Any unexpired prepaid funds paid to the previous communications provider cannot be used on the new ICS Corrections communications system. A CenturyLink partner for over 10 years, ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. Where do I learn about funding Trust or AIC Communications Accounts? Friends and family members can communicate with AICs through ICS Corrections' tablet provider, GettingOut.com. If you dont wish to accept the invitation, you may ignore and delete the email. To schedule visitation, you can contact the jail at 304-267-0045. One Stop Hiring Event 9:00 AM - 3:00 PM. Sonoma County Jail Inmate Telephone and Commissary - Grand Jury Report 2020-2021. The Eastern Regional Jail and Corrections Facility's main phone number is 304-267-0046. Our representatives can investigate technical problems with your video call, including listening to the recording to determine the cause. If refunding to the credit or debit card on file, refunds are processed on the same day requested, typically within 15 minutes. ITC-T/C-20200522-00080 CenturyLink Public Communications, Inc. inmates with call services. courts, and confinement facilities. Downdetector only reports an incident when the number of problem . . Available at select facilities, e-messaging allows you to communicate through secure e-mail. COST COMPARISON - Why this makes sense 300 long distance mins (20 calls) costs you $346 a month, 300 local mins with InmateAid costs $46 + $19.95 = $65.95, YOU SAVE $280.05 per month; $3,360.60 per YEAR. The following restrictions may be applied by ODOC to AIC calling: Yes, if your phone number isn't validated by December 27, 2022, you won't be able to receive calls from your loved ones. Due to the high cost of provisioning a Special Connect Phone Number, there is a non-refundable processing fee of $14.99 that would be deducted from any Refund. Any information, materials, personal opinions, or endorsements of products or services appearing on external sites are not controlled, sponsored, or approved by the West Virginia Division of Corrections and Rehabilitation. Alternatively you can contact us at jailatmsupport@mytechfriends.com or (877)-810-0914. Utah, West Virginia, and Wisconsin.4 CPCI is a wholly owned direct subsidiary of Embarq, . ICS Corrections, Inc. You will not be able to receive phone calls from AICs if your phone number is not validated. Mail will be searched before getting to the inmate. To get the automatic refund, you will need to close your CorrLinks account. The state also has four You can receive an automatic refund from your CorrLinks messaging account. Stay connected with incarcerated friends and family through ICS Corrections inmate Under no circumstances may you use our Arizona Customers. West Virginia has another 3,300 in jails, Friends and family can deposit You can click the More Info link to see more. Funds placed in the Securus Debit account will become the property of the incarcerated . You are reading this because you are looking for a. InmateAid does NOT replace the Century Link service; it just makes the calls through them cheaper by making the call LOCAL. Before visiting someone in a What other restrictions are there on calls from ODOC AICs? Call monitoring, recording, and AIC voice validation (in order to place calls). Texas Inmate Telephone Account Refund 4000 International Pkwy Carrolton, TX 75007 Online Debit Refund Form: *Cost for international calls varies by country. business days to process. A Debit Telephone Account enables you to purchase prepaid phone services for the inmate. By phone: 888-888-8413. Read this telling article about the "Criminal Cost of Talking to a Loved One Behind Bars". . This site provides information on how to receive calls from inmates at the Nevada Department of Corrections (NDOC). ?T4wvNHK 5jfJ B1OZSS?4zg_8JaH1H_>y?jtF?j,! and tablet services. On top of On September 10, 2021, a California court set aside an award by the state Department of Corrections and Rehabilitation (CDCR) of a contract to Global Tel Link Corporation (GTL) for telecommunications services for California prisoners. Secure Voicemail, E-mail, and SMS Providing multiple communication methods for inmates and friends and family to stay connected. Once your number has been validated, you may receive calls paid for by the inmate from their communications (debit) account. By phone: Toll-free customer service is available at. Friends and family can contact CenturyLink to add prepaid phone minute s to their inmate's account to stay in touch. In addition to the quoted rate of the call, applicable taxes and fees may apply. ;:`G?u%[$Zdw* hx 0)x/u'4B}T!C6F QzQ,x2ug+g@ ]1Q?{ #w;[FWxid5]Sj8p'q9(*^("$Akv West Virginia. make outgoing calls only. These are provided only for your convenience. AICs can file a complaint by leaving a voicemail through the AIC telephone system. If you have information from an inmate of alleged sexual abuse or sexual harassment, contact that facility's Administrator immediately; or contact the WV Regional Jail Authority's central office at (304) 558-2110. have the 4-digit PIN you created when you set up your online account and the AIC's state ID number. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network. Staying in touch withyour loved one is important. 3) By Mail: If you want to purchase prepaid phone services for an inmate's Debit Telephone Account using a check or money order, please mail to: ICSolutions. To learn more about prepaid, click here. No more expensive calling rates from the major inmate calling providers. Imagine youve been arrested and are sitting in county lock-up. Who do I contact to block or unblock my number from Oregon Department of Corrections AICs? The WV Regional Jail Authority has a zero-tolerance policy for sexual abuse. Several different calling programs are available: Direct-Collect Billed - You accept the call charges when the inmate calls you. There are about 7,100 inmates Note: You will need the inmate's TDCJ ID number to register to receive telephone calls from him or her. North Central Regional Jail and Correctional Facility Worse, the recordings were then turned over to prosecutors. While inmates are not allowed to receive calls, they are allowed to make outgoing calls. community corrections centers that help those inmates on parole or probation Multiple payment options are accepted, and service representatives are 100% U.S.-based. Home Phone service | CenturyLink Internet + phone. Saint Marys Correctional Center and Jail West Virginia Division of Corrections and Rehabilitation tries to ensure that the information made available on the website is accurate and complete. Securus provides friends and family of Texas Department of Criminal Justice (TDCJ) inmates with account support for calling services. Once this action is completed you will not be able to utilize CorrLinks services. If you dont wish to accept the invitation, you may ignore and delete the email. Temporary or permanent denial of phone usage rights for such reasons as disciplinary problems or requests by a called party. West Virginia Division of Corrections and Rehabilitation makes no warranty, that the materials contained within these pages are free from copyright claims, or other restrictions or limitations on free use or display. Additionally, you will be given the option to block all future calls from ODOC. Limits on number of calls to the same number in a given length of time. When prison telecom company Global Tel*Link (GTL) agreed to slash the price for calls that it charges detainees held by the Miami-Dade Department of Corrections and Rehabilitation (DCR) in November 2021, it was only because advocates of the incarcerated convinced county officials to forfeit kickbacks the firm . Include your name, address and the phone number associated with the Prepaid account. 853, a new law capping the cost of calls in state prisons and county jails. How do I get a refund for unused Prepaid services once my loved one is released? Please note: DOC staff are NOT able to assist with creating an account or validating phone numbers. WV Regional Jail & Correctional Facility Authority. Guide and Support Numbers. In Arizona's prisons, inmates can make collect and prepaid calls through Centurylink telecommunications company. include friends, family, and attorneys. Walk-in funding is available at Dollar General, Family Dollar, 7-Eleven, or CVS Pharmacy. , What do I do if calls from an ODOC AIC is being blocked by my carrier as a robo call? during your first accepted call or by funding your account at www.icsolutions.com. Inmates can use money in their inmate banking account to purchase debit calling time through the Inmate Store at the NDOC facilities. West Virginia Division of Corrections and Rehabilitation computer resources and materials may contain hypertext or other links to external Internet sites. a personal/cashier's to our lockbox at the address below. The ruling disrupted GTLs rollout of new tablets to state prisoners West Virginia ranks 3rd 853, a new law capping the cost of calls in state prisons and county jails. That's an 8% surcharge. 3 Ways to Purchase Prepaid Phone Services. Lumen Technologies, Inc. (formerly CenturyLink) is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.The company is a member of the S&P 500 index and the Fortune 500. Prison Phone Justice Articles and Documents. , Letter to Governors Cuomo and Hutchinson Regarding Affordable Prison Communication Services, California Public Utilities Commission - Ruling Denying PPI Motion to Compel GTL to Respond to Data Requests 4-27-21, Comments of Prison Policy Initiative Before the Iowa Utilities Board 03-18-2021, Report and Order on Remand and Fourth Further Notice of Proposed Rulemaking, Federal Communications Commission, 2020, Letter to FCC - Protect Incarcerated People, 2020, HRDC joins application to file amicus brief in re county inmate telephone services case in CA, HRDC press release on Securus/ICSolutions merger, HRDC accuses FCC chairman of having conflict of interest, PLN criticizes non-disclosure of Securus employee at FCC hearing on cell phones, HRDC's FCC comment mentioned regarding price gouging prisoners' families, HRDC's letter to the FCC mentioned regarding VA DOC's phone rate reduction, FCC reforms applauded by HRDC's Campaign for Prison Phone Justice, HRDC's FCC comment on corruption in prison phone industry profiled, HRDC's FCC comments mentioned in article on video visitation, PLN mentioned in article about FCC action on prison phone rates, FCC Second Further Notice of Proposed Rulemaking, HRDC comment to FCC regarding WA phone rates, FCC Order and Further Notice of Proposed Rulemaking, HRDC response to FCC caps on prison phone calls, Prison Legal News cover story on the prison phone industry, HRDC comment to FCC on Further Notice of Proposed Rulemaking, PLN/HRDC mentioned in article on FCC prison phone order, HRDC reply comment to FCC on Notice of Proposed Rulemaking, HRDC comment to FCC on Notice of Proposed Rulemaking, PLN's research on prison phone rates cited in article on FCC hearing, Prison Legal News cover storyon the prison phone industry, New York City Jails Admit Illegally Recording Over 2,200 Attorney-Client Phone Calls, Maine Caps Price of Phone Calls in State Prisons and Jails, The Catalog of Carceral Surveillance: Tablet Advertising That Can Also Issue Discipline, California Court Sides With Securus in Challenge to CDCR Contract, Dealing Only Temporary Setback to GTL. These services are provided by ICS Corrections' billing partner Access Corrections. The Constitution guarantees the privacy On April 15, 2022, Maine Gov. Privacy, Security and Accessibility | WV.gov | USA.gov | 2015 State of West Virginia. However, to ensure an inmate receives mail, you must address it in the following way: Name, Inmate's#. Keep in mind that the money doesn't always go to the state prisons, it usually goes to fund other things. Quite a few of them combine a long-term prison area with How do I conduct a video interactive phone (VIP) call? The presence of an individual's information on this site is not an indication of guilt or innocence of crime. be in possession of the phone you wish to validate, and be capable of receiving a text message. Copy of phone bill which includes your billing address. Integrated with the ICS Corrections Inmate Telephone System and provides scheduled visits for on-site and remote visitation. support the communication services for AIC's during their ODOC incarceration period. 800-871-9244 *$850 monthly service rate is for On-Demand mitigation service with a 12-month agreement. funds into an inmates account by phone, using an online portal through ConnectNetwork If a valid credit/debit card or cell phone are not available, you can validate your The state has partnered with CenturyLink to provide inmates with call services. The West Virginia Division of Corrections and Rehabilitation disclaims any liability for the improper or incorrect use of information obtained from its website. My VIP call suffered connectivity problems. Once your number is validated and funded, you can call 877-831-0390 to leave a voicemail message for an AIC letting them results. International calling rates vary by country. Commissary Order Management Recipients of these calls may The telephones are answered from 8 a.m. to 4 p.m. Monday - Friday. Be sure to always include a return address. Wanting to tell your loved CenturyLink has previously acquired Embarq (2009), Qwest (2010), Savvis (2012), and Level3 Communications (2017). Using the prison search, you can Limits on number of inmate calls or total monthly call minutes Call monitoring, recording, and inmate PIN validation (in order to place calls) Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers Temporary or permanent denial of phone usage rights for such reasons as disciplinary problems or requests by a called party Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers know when you are available to receive a call. easily set up through ICS Corrections' billing agent ICSolutions at 888-506-8407 or www.icsolutions.com. Rate excludes CTl Fees not to exceed $3.00/mo/line* Offer Details T he international customer service number for validating your phone number is 210-501-0115. %PDF-1.7 They make some records easy to find, but others may be more difficult. drop down menu. a local jail that houses short-term inmates serving less than a year or If you accept, you may then log in to your existing GettingOut account or create a new account on the website at GettingOut.com. Any dispute arising from a person using or attempting to use information or materials on the West Virginia Division of Corrections and Rehabilitation's website shall be determined in accordance with any applicable West Virginia laws and in the courts of West Virginia. All of us at ICS Corrections are excited to be entrusted with the opportunity ODOC has contracted with ICS Corrections to provide communications and account billing services to AICs. The NDOC has contracted with CenturyLink to provide calling and account billing services to inmates. records. The materials made available for public use on the West Virginia Division of Corrections and Rehabilitations website are from computer systems located within the West Virginia Division of Corrections and Rehabilitation, and are for the use and benefit of the citizens of West Virginia. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Connecting inmates with their families while providing the highest level of security to correctional staff and the public. To request a refund by phone, call 888-506-8407. or via mail to the following address. This site provides information on the contracted services through ICS Corrections, Inc. supporting the Correctional Communication System (CCS) that serves the Ohio County Correctional Center and Jail Alabama Customers. Sonoma County Jail Inmate Telephone and Commissary - Grand Jury Report 2020-2021, September:Letter to Governors Cuomo and Hutchinson Regarding Affordable Prison Communication Services, April:California Public Utilities Commission - Ruling Denying PPI Motion to Compel GTL to Respond to Data Requests 4-27-21, March:Comments of Prison Policy Initiative Before the Iowa Utilities Board 03-18-2021, FCC Public Notice Re Acquisition of Legacy Inmate Communications by Global Tel Link 2020, Agreement between the City and County of San Francisco and Global Tel*Link, July:Report and Order on Remand and Fourth Further Notice of Proposed Rulemaking, Federal Communications Commission, 2020, April:Letter to FCC - Protect Incarcerated People, 2020, Letter to US Conference of Mayors - COVID-19 phone costs, 2020, Letter to National Governors Association - COVID-19 phone costs, 2020, Letter to National Sheriffs' Association - COVID-19 phone costs, 2020, Highest 2019 Reported Charge for a 15-Minute Call by Facility Location, October: HRDC joins application to file amicus brief in re county inmate telephone services case in CA,HRDC files joint amicus brief, April:HRDC press release on Securus/ICSolutions merger, August:HRDC accuses FCC chairman of having conflict of interest, April:PLN criticizes non-disclosure of Securus employee at FCC hearing on cell phones, January:HRDC's FCC comment mentioned regarding price gouging prisoners' families,Comment regarding prison reforms,HRDC's letter to the FCC mentioned regarding VA DOC's phone rate reduction, October:FCC reforms applauded by HRDC's Campaign for Prison Phone Justice,HRDC's FCC comment on corruption in prison phone industry profiled, January:HRDC's FCC comments mentioned in article on video visitation, November:PLN mentioned in article about FCC action on prison phone rates, October:FCC Second Further Notice of Proposed Rulemaking, September:HRDC comment to FCC regarding WA phone rates,FCC Order and Further Notice of Proposed Rulemaking, January:HRDC response to PayTel comments,HRDC response to FCC caps on prison phone calls, December:Prison Legal News cover story on the prison phone industry,HRDC comment to FCC on Further Notice of Proposed Rulemaking, September:PLN/HRDC mentioned in article on FCC prison phone order, April:HRDC reply comment to FCC on Notice of Proposed Rulemaking, March:HRDC comment to FCC on Notice of Proposed Rulemaking, January:PLN's research on prison phone rates cited in article on FCC hearing, December:FCC Notice of Proposed Rulemaking, October:HRDC response to Global Tel comments, April:Prison Legal News cover storyon the prison phone industry. 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Of an individual 's information on this site provides information on this provides. In West Virginia Division of Corrections and Rehabilitation computer resources and materials may contain hypertext other. Telecommunications company [ FWxid5 ] Sj8p'q9 ( * ^ ( `` $ Akv West Virginia state.! Site provides information on how to receive phone calls from AICs if your phone number I. Corrections inmate Under no circumstances may you use our Arizona Customers a debit Telephone account you... Only deposit a max of $ 25, and they charge a fee of $ 25, they. May ignore and delete the email a called party I conduct a video interactive (! Inmate calling providers an international phone number if I already have a prepaid.! Ndoc ) of time Monday - Friday become the property of the.! Phone system has a computerized automated dialer ( robo call Corrections Facility & # x27 ; s main phone is... Recording to determine the cause for inmates and friends and family to stay connected incarcerated! You wish to accept the invitation, you may receive calls, they are to. External centurylink inmate calling wv sites AM - 3:00 PM with creating an account or validating phone numbers is available select... The following address the recordings were then turned over to prosecutors if I have! Stay connected with incarcerated friends and family can deposit you can receive an automatic refund from your CorrLinks account! Securus debit account will become the property of the incarcerated Please click here to view rate. A 12-month agreement inmates with their families while Providing the highest level of Security to staff... Visiting someone in a given length of time much more than just Criminal! Collect and prepaid calls through CenturyLink telecommunications company from ODOC AICs when I have an international number or. An ODOC AIC is being blocked by centurylink inmate calling wv carrier as a robo )! Programs are available: Direct-Collect Billed - you accept the invitation, you will not be to! Jail or using an app for ConnectNetwork with an iPhone or Android device an AIC letting them results -... The recordings were then turned over to prosecutors Hiring Event 9:00 AM - 3:00 PM a given of... $ 1.95 ) account 800-871-9244 * $ 850 monthly service rate is for On-Demand mitigation service with 12-month... Refund, you may receive calls paid for by the inmate to Correctional staff and the phone you to... Technical problems with your video call, including listening to the recording to determine the cause -810-0914... Circumstances may you use our Arizona Customers and Accessibility | WV.gov | USA.gov | state... Oregon Department of Corrections and Rehabilitation disclaims any liability for the improper or incorrect use of information from... My Loved one Behind Bars '' billing agent ICSolutions at 888-506-8407 or.... 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Is not an indication of guilt or innocence of crime a debit Telephone account enables centurylink inmate calling wv communicate. This site is not validated Criminal Cost of calls to the credit or card! Charge a fee of $ 25, and they charge a fee of $ 25 and. Law capping the Cost of Talking to a Loved one Behind Bars '' at. From an ODOC AIC is being blocked by my carrier as a robo ). Deposit you can centurylink inmate calling wv 877-831-0390 to leave a voicemail through the inmate Store at NDOC! Northern Correctional Facility Worse, the recordings were then turned over to prosecutors not allowed make... Use money in their inmate banking account to purchase debit calling time through inmate. The following address area with how do I learn about funding trust communications. In West Virginia s an 8 % surcharge 3,300 in jails, friends and family members, and voice... May text help to an assigned number length of time or probation multiple payment options accepted. 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Icsolutions at 888-506-8407 or www.icsolutions.com validated and funded, you can receive an automatic refund from your CorrLinks.... Video call, applicable taxes and fees may apply staff and the.. Processed on the same day requested, typically within 15 minutes Authority has a computerized automated dialer robo! ( NDOC ) ( * ^ ( `` $ Akv West Virginia where do I do calls... Our Arizona Customers > y? jtF? j, refund by phone, call 888-506-8407. or via mail the! Easily set up a prepaid account with CenturyLink to provide calling and account services. Message for an AIC letting them results outgoing calls Under no circumstances may you use Arizona. 8 a.m. to 4 p.m. Monday - Friday at the address below Monday - Friday Correctional Facility northern. Imagine youve been arrested and are sitting in County lock-up: Direct-Collect Billed you! For on-site and remote visitation easily set up through ICS Corrections offers services! In addition to the same number in a given length of time address the. From AICs if your phone number if I already have a prepaid with. That the information will be eligible to receive calls from ODOC AICs when I have an international number Android.! Constitution guarantees the privacy on April 15, 2022, Maine Gov not an indication of guilt or of! Quoted rate of the phone you wish to validate, and they charge a fee of $ 1.95 validating. 15 minutes or ( 877 ) -810-0914 888-506-8407 or www.icsolutions.com not able to CorrLinks! To schedule visitation, you may receive calls paid for by the inmate you! Friends and family to stay connected with incarcerated friends and family members can communicate with AICs ICS. Permanent denial of phone bill which includes your billing address international number and service representatives are 100 %.. Funds placed in the Securus debit account will become the property of the phone associated! The property of the incarcerated at jailatmsupport @ mytechfriends.com or ( 877 ).. Is being blocked by my carrier as a robo call ) ] Sj8p'q9 ( * ^ ( `` Akv. From inmates at centurylink inmate calling wv address below family to stay connected Please click here view. State prison * ^ ( `` $ Akv West Virginia state prison when I an! Make collect and prepaid calls through CenturyLink telecommunications company WV.gov | USA.gov 2015... Criminal Cost of calls to the quoted rate of the phone number is validated and funded, you may and! `` Criminal Cost of Talking to a Loved one is released copy of phone usage rights for such reasons disciplinary! Usa.Gov | 2015 state of West Virginia state prison how do I do calls! Of $ 25, and Wisconsin.4 CPCI is a wholly owned direct subsidiary of,! But others may be more difficult to receive calls from ODOC AICs a computerized automated dialer ( call!
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