Ross Stores imposes a professional dress code for the workers as they must handle different positions over time and communicate with the customers. Also the price tag is not on the shoes anymore, but they were not worn unless you count me trying them on and they have not been scratched or damaged. Basic accounting and household bookkeeping practices suggest you should keep your receipts for all purchases. Plus, it's an item that would be put back on the shelf and resold. When I went to exchange it was 31 days from purchase date. Another cashier came up and handled the long line. I felt discriminated against and for good reason that I will not go into here. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Ross Refund Verification Process). Plan for Flexibility and Leave Room for Customization. Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. If the SKU# (12 digit code) on the tag matches the SKU# on the receipt there shouldn't be a problem returning the item. That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. I would like my refund for the first $225+ and i will be returning everything i purchased yesterday. And just by coincidence, all FIVE things I bought went on sale for less than $2.00???? Yes, you can return orders at the Ross store, but to get refund to the original mode of payment, they need to be accompanied by the sales receipt. Other similar brands like Michaels and Sams Club also offer returns without a receipt. Needless to say I threw it away and wasted my money! I am disgusted with this absurd practice i plan on writing corporate about this and have taken pictures of the 3 receipts.Other retail stores have added the option to have the receipt emailed to you.this has helped me never loss or accidentally WASH a receipt ever again. Swimwear and lingerie should be returned with the original ticket attached. If the items you are returning are worn, used, and altered, you will not get any refund. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or . I just tried to return an item that I was sure I would wear but after I removed the tags in decided not to keep them. At that time i told her i was going to return everything that i had just purchased. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! Ross operates 30 days return policy for most of its products; if the product you wish to return is unused, unworn and in original condition, you will get refund to your original mode of payment.However, if you are unable to present your item for return in 30 days, you will be eligible for exchange, or you will get store credit for the amount you paid for the product. The people waiting behind me where not happy as well. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin, ancestry, physical, mental or developmental disability, pregnancy, childbirth and related medical conditions, veteran and military status, marital status, medical condition or genetic information, gender identity, sexual orientation, as well as any other category protected by federal, state or local laws. I am very disappointed in ross and use to be a regular customer. I called the store and they said since I did not have my receipt they could not do anything about it, even if I can give the original purchase reference number. As the cashier rang my items she asked if i wanted them wrapped(picture frames) about 15. Also, to protect their associates and customers from covid, theyll keep the returns in quarantine for 72 hours before being returned to the sales floor. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. If it was a pre-purchase switch, it wouldn't matter if the mistake was on the stores end or the customers because that SKU# would be the one on the receipt. Mercer Health and Benefits Administration LLC, In CA d/b/a Mercer Health and Benefits Insurance Services LLC. Our guide will cover everything about the Ross return policy. Some stores are a bit different, but most are pretty fair about it. The saless person said No they don't refund cologne. It's like "Thanks for your money, now f*ck off!" Styles, colors and items will vary by store. It hurts the store when an item is returned when it is used washed or altered because we end up tossing it since it is un sellable . So I brought 3 shirts paid in cash a only a week later I found out it doesn't fit I have the tags and everything on it just lost the receipt I wanna return it Is it possible I could get my money back? We do not give you cash back for debit card returns. But after this recent experience I will never shop at Ross again.I didn't want my money back, or any kind of store credit. How are you going to deny me an exchange when all of the tags are attached to a gift item? Roos stores will not offer refunds, store credits, or exchanges for any item that you wore, used, or altered in any way.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); If you dont want to keep software then keep it closed. The one thing I forgot to pull from the purse was its original tag with the designer's name. I feel ripped off. This Ross is in a tourist town and needs to have more register open and now you have all these new stores open around it, you need to step up your game. The item price was 1599 it was not an expensive item but me and my friends do a lot of gift shopping at your store and I do not plan on doing any more if there is a problem with returning something that somebody cannot use. NWOT. Bought a earbuds from Ross but when I got it, the right piece wasn't working well like the other piece. I shop at Ross frequently and hope to not jinx myself here, but I never had a problem with returns in Salisbury. Or something like that. I went 3 times to Ross to returned hyperdunk nike shoes. We believe reflecting on our mortality can help us lead more meaningful lives. Someone put it in our cart while I was in the fitting room and we payed for it. My son bought a pair of shoes at the Decatur store in Ga and worked very hard for the money to buy these shoes. That is totally wrong!! Usage of any form or other service on our website is She then tried to enter the number and gave me grief as to what was on the receipt. In terms of business, the company would lose money if we operated that way and the company would soon fall. She even offered to buy it for me. they are quarantining the returns for 72 hours before returning back to the sales floor. often features contests and giveaways, which can reduce your total bill if you win. What a scam horrible service. I can't get ahold of anyone. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. I had no idea about this policy bc I have not returned anything as I can recall about to Ross's before. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. The refund verification system used by this retailer requires that the receipt number be entered into it, and consumers must also provide a valid picture ID at time of refund. Am I going to be able to return or exchange them if it's more than 30 days due to temporary store closures? The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. I recently visited a Ross in Deptford NJ. I took the items to the Farmington store and they returned them no questions asked. Some retailers just "let them walk out". After I washed them one of them had a small hole in it. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). So I was wondering if I could go back to the Ross I bought it from to exchange it for a bigger size? extended leave was unpaid when their a death in the family or sick and injured. As soon as I explained the situation, showed my statement, the Ross bag in which the bag was purchasedthe manager told me that she wouldn't give me a store credit. She opened the gift on Christmas and excitedly asked to try them on. I'd rather Ross keep their price low. they were priced the the ABSOLUTE full price i originally paid. I love to shop for my pets and home goods in this store but that maybe the last time I go to this store. Now there are some stores who will if you still want to make that purchase offer a discount on an item that someone may have messed up. You can call Customer Service number 1-800-335-1115. I was just told today by the cashier at Ross that the Reduced items are final sale !!! I bought a belt in Ross Marylland Ave NV and after I payed, I forgot to bring it and the cashier did not notice it also. She said, "[This] store does not do that." If not, we will need to see a replica of that item from within our store. I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? His son's voice! Ross can you please help me out? You guys are all so stupid and think you're entitled to everything. complete sets of bath towels for a wedding gift. While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. A purchase is a purchase! If you WASH the article it becomes non-returnable. So i actually work for ross & i just have to say following the rules doesn't always work. Please keep in mind that all company stores (Such as Ross, Marshall's, TJ MAXX, Walmart) all operate and run differently. I had my receipt also! Obviously it doesn't have price tag but some other tag. Ross is the only one which does not return and have rude, disrespectful employees. Ross is a ripoff. I'm beyond furious about their horrible customer service and ridiculous policy, especially when I'm a loyal customer who has spent a great amount of money there!!! She says "I know you didn't wear them but that's our policy". I said ok and handed over. For information about opting out, click here. When you return an item after 30 days without a receipt you run the risk of reciving less of what you pay for in store credit. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! My tag said rose fascia which is a color. At that same time, I returned the color of towels I would not be keeping. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. If the tags are off and you don't have your receipt your damn problem. Then I was out of country for 3 weeks. Find Grated, Shredded, & Hard Cheese. Plus they needed photo id with receipt? Glassdoor is your resource for information about the Unpaid Extended Leave benefits at Ross Stores. This link will open in a new window. So I was wondering if I could go back to the Ross I bought it from to exchange it for a bigger size? All images are representative of merchandise carried in our stores. WORST RETURN POLICY EVER!!! Ross Stores dont have a homogenous collection. Tried multiple times to return them for IN STORE CREDIT and no one will accept them. This is why it is suggested you bring your items back ASAP for a return. (For emphasis: 60.92-35.93= 24.99). I purchased one item for approx. article at here. Employers / Post Job. See detailed Ross customer service rankings, employee comments and much more from our sister site. V Picture frames, shoes, etc. I eventually decided that I really didn't need the purse so I took it back to a Ross store on 6/16/16 - exactly 30 days after the purchase. She said that because I'm returning it in less than 24 hours and the system requires it. Get started with your Free Employer Profile. Manager Tells Me I Need My I.d. Kinda scary, I will be more cautious about my purchases, if I even purchase from Ross again. Ross has the WORST return policy. To return any merchandise without a receipt, Ross requires a valid picture ID proof which will be entered into their system. I had save my receipt I waited for the longest time on line. This website uses cookies to improve your experience. I wouldn't want to waste my money if they are just going to give me a broke earbuds. Read on to learn about the Ross Stores senior discount, as well as other helpful techniques for finding the best items for the lowest prices. It was in new, mint, as-sold-as condition with the receipt. She is in another state which is harder for also. I explained to the person my license even had picture of how little hair I'd have couple months ago because of cancer. I usually shop Ross's for clothes - they have excellent brands like Calvin Klein, Jones New York, Connected Apparel, Levis, Adidas, Tommy Hilfiger, etc. I took out the cologne and it was so small. Find answers to 'What is Ross Bereavement Policy?' from Ross Dress For Less employees. 13. It says nothing seven days. Are you open yet! She just kept interrupting me and would say it doesn't matter!!! In general, any software you purchase from ross must be kept closed in order to be eligible for a return. The associate that came over to help was rude as well. To return any merchandise without a receipt, Ross requires a valid picture ID proof which will be entered into their system. I bought a bra that was defected had tags still on & receipt.. Management didn't care rudely told me that No bras can be returned..I tried to show her it was damaged but she wasn't interested. Ros store is rubbish. I've returned with a receipt tags on within 24 hrs of the 30 days. What everyone needs to do is contact Ross corporate office and let them know about the experience you have had with their stores. First of allits quite amazing how when a store(&or restaurant) has an outstanding, upbeat, kind hearted FANTASTIC personalitythen if that "upbeat mgr", of whom all customers&staff, happy after he/she got transferred the pgh mills locationnumbers up, shrink way down, could run that store in his sleep (which I was a full time front end supervisor of whom trained new ppl, worked in loss prevention or the shipment areas of the store) so we mgt worked hand in hand. The staff really needs more training and proper knowledge on customer service. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. I bought some Perry Ellis red from Ross and it smells well old I guess no real smell and not pretty will I be able to return it?? It has been very difficult with my health issues. Since I purchased it oct 31 and not nov 1 I was not able to get my cash back and had to get store credit that he cant use. We cannot give you customized advice on your situation or needs, which would require the service I understand if I was returning for any other reason, but we are talking about a defective product and one day off. But before i tried to returned them she wanted me to purchase my other items first. Readers' letters: Big Aberdeen letters, Kate Forbes' priorities and mental health cuts. . Keep that in mind. Bring it with you when you shop at Ross Stores. I am also fully resolved to NEVER AGAIN shop at Ross. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . Therefore, the cashier deducted $24.99 from 60.92. i have returned items to Ross two days ago and i had to agree to be refunded on my debit card but no has show up yet. I Had My Receipt And Used Cash. Child, foster child, step-child. Ross=overpriced, 2nds, horrible service and dirty unorganized stores never again. I went back inside not even 30minutes later and they said oh you opened the packaging so it's considered altered. They said the shoes were probably old and out of style but I hadn't baught them that long ago and went to the back n they were still selling the same exact style shoes for the price I originally baught them for. Ashley Greene and her husband, Paul Khoury, shared an affectionate kiss in the rain as the two stepped out in Studio City on Monday morning following a gym session. Today, I thought, if nothing elsethey could at least grant me a store credit. ross dress for less bereavement policy if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'returnsandrefund_com-large-leaderboard-2','ezslot_9',105,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-large-leaderboard-2-0'); Ross keeps the safety of their customers and associates the main priority in these difficult times. Also, I explained to her that the other Ross stores I have been to for a return in the past have always displayed the tax return as well. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. It's a fairly common practice among large retailers nowadays. I bought that pair of shoes yesterday. show ID when I used the store credit. I was within the 30 day return date, had the original receipt, all the tags were attached. I complained that it should be a credit to my Discover but they said the computer would not allow it. I have contacted The Retail Equation and they said they don't work for Ross. Now I'm angry why did she lie to me. Tjmax will give you cash back even if you buy your items with a debit card, but Ross does not. I did not walk in it and the labels and tags clearly show that it is refundable. Question: I bought items from Ross the other day and when I got home I noticed there was a tag missing on a item but it was on the receipt. We do have a 30 day limit but i harldy ever seen that policy enforced at my location. Now, I have never seen a pair of women's short that cheap. I also noticed that the dress was damaged under the sleeve, which wasn't noticeable at first glance. Know How To Purchase Stamps & Other Postal Supplies, Where is Certo in Walmart? The first purchase, I used a store Shouldnt every member of your family have health insurance to reduce your out-of-pocket medical costs? Ended up returning 1 of the items yesterday on 4/19 at around 5pm. Thank you. I'm done with Ross. Some things will not hold up like products from other stores but there are some things that are worth buying from there. Ross doesn't offer rentals. Consider what matters most when you create a retirement bucket list, for instance, or learn more about available senior discounts by subscribing to retirement magazines. The one cashier, said I will take you next. Although I saw the 14.99 shorts, mine came up as clearance to .49. Had i known this, i probably wouldnt have opened it. Layton - you've lost my business. Really, Like I Didn't Need An I.D. I was not able to locate them so decided to check out with the items i had in hand when i saw the curtains in the return rack for restocking. She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. I also explained that I loose these papers easily. Good morning my name is Raymon. It takes days for my bank to refund the money. I didn't even want a refund. The Ross Stores Facebook page often features contests and giveaways, which can reduce your total bill if you win. No need to present ID or a receipt or sign anything. If you don't like it then shop somewhere else. Also, a lot of places ask for ID so that they can keep track of you. It was such a breath of fresh air, bc the worst is being a newlywed or a seasoned spouse &"bringing your work home". This documentary program retells her life story through a combination of archival photos and interviews with historians. As I was waiting to speak to the supervisor, the security employee offered to help me, but I told him, "I want to talk to her." At TJ Maxx when you return for another size they just wave you through. Saving money and being thrifty is part of a good plan for managing your finances before and during retirement. Lots of stores ask for this and are not required to list it in their refund policy. My receipt showed a sales tax of $3.23. So bad quality!!!!! Needless to say, I was very angry. I love my job and also remember the attitude you give is what you get backCustomer service it is my job but I am a person who deserves to be respected and if I came to your job acting crazy or heck if you are retired if I came to your home you would hate it if I was rude or disrespectful. ROSS IS AWESOME! 6. Return policy just not right!! So why do they have this policy? How can I return to ross. You do not even have your receipt and they are already screaming "Next!" Bereavement leave is designed to give employees time away from work to concentrate on these matters. Please keep this in mind next time your purchase with your debit or credit card. Grief and mourning are part of the normal process of dealing with a loss. I have been waiting 10 minutes and she just walked in. Now I have to toss this crappy product Ross carried! We're supposed to give you a reason to come back, not accuse you of something we can't prove you did and then treat you like you don't matter, that's not how it works. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! O, dear! Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the items current selling price. First time I go to Ross and they say they can give me a credit with something I bought 3 months ago, with a receipt, if no receipt than they give you a credit, only at Flagler Ross has that ever happened to me, thank god I never come here, I had same issue returning an item. I am in fact grateful to the owner of this website who has shared this fantastic This is just not right. When this was a duplicate gift it had to be returned. H tried to return them with receipt and would not take them back. It even gave a terminal information. I told her majority of the items you care is name brand though. Australia. The cashier ask her to explain why i couldn't return. She didn't care that there was ta long line of customers waiting to pay. Creating an environment where all of our approximately 100,000 Associates and our Customers who shop with us are treated with dignity and respect is at the heart of everything we do. He said more than once - "What is required is a State or Federal ID and your ID is local". I have the receipt and it has not been 30 days since the date of purchase. I was so mad at the way she treated me I didn't say anything except thank you to the lady that helped me. Learn about Ross Stores Bereavement Leave, including a description from the employer, and comments and ratings provided anonymously by current and former Ross Stores employees. A patient who has been diagnosed with a terminal illness is crying when a nurse from SCL 119 at CUNY LaGuardia Community College What if you actually bought something you liked not knowing what it was untell you took a closer look after wearing it before you threw it in the washer. Had my receipt and tags on my unworn merchandise. Today to get a pair of shoes refunded as well as a mistake the cashier had made by scanning the same item twice. Ok, i get that hovever, as I proceed to shop I find the same exact shoes with the $21.99 tag on them. Others will have longer periods of bereavement and may benefit from treatment. However, when I came to your store to return the dresses (that obviously had the tags on them and hadn't been worn accompanied with the receipt ) there was a problem at least for me. Can I return perfumes at Ross if I open and didn't like it? Our Commitment to Diversity, Equality, and Inclusion, Community Giving Near Our Offices and Stores, Associate Volunteering, Drives, and Donations, Environmental Sustainability in the Supply Chain, Our Approach to Sourcing and Human Rights. VEN CON MIGO A ROSS DRESS FOR LESS BOLSOS MUY BONITOS QUE TE GUSTARAN SHOP WITH ME PRECIOS LO MEJOR EN EL ALMACEN A BUSCAR LOS MEJORES PRECIOS EN BONITOS . After all that has said, My point is, first Ross is not tagging and matching the right items and it is not right for the employees to blame the customers in a very rude and non professional way. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. I shop at Ross almost twice a week. I bought something from Ross and it didn't fit unfortunately, I had a family emergency and had to leave town for about 2 and a half weeks. I'll get all the deals. For any reason, if you are not happy with your purchase from Ross, then no need to worry. If an employee works in customer service and there is only one other cashier, that customer service employee typically goes back and forth between returns and purchases. I'm one of those people hold on the receipts forever and of course the ones I always seem to lose or misplace are Ross. I ask her why, she caught a bigger attitude and called for another employee(Manager) to come over. We were going on a cruise, she went to shoe box- shoe's fake leather was peeling and ungluing. I took them to the store thinking I could just exchange them and the cashier said we have a new company preturn olicy. You can still return or exchange your product, but you will not be refunded to the original mode of payment; instead, you will get your refund as store credit. In many cases, employers offer a set number of days of paid leave after a loved one dies. He tried them on in store and liked them but when he wore them outside they were not as comfortable. Unfortunate cause i did love the original patterns of the curtains i returned. ..I have recitpe thank you very muxh.My Wife and I Love "Ross" we will still continue to shop there than you Raymond. Ross Stores focuses their senior discounts on their Every Tuesday Club. Did anyone notice Ross's prices were getting hire than Macy's clearance items now? IS THERE A TIME LIMIT UNDER ABOVE CONDITIONS TO GET STORE CREDIT FOR WHAT I PAID? she said take it or leave it(for the small one without tag)unreasonable, unethical and unprofessional. I read Ross return policy but didn't find any thing about returning within 24 hours require ID. I wanted to know the same thing is there a time limit? In-store returns are very flexible, ensure that you are accompanying the product with purchase receipt. They cover the Board of Directors' ("Board") governing principles and expectations regarding ethics for Ross executives, associates and business partners. You dont need a tag either but you will need your Id for all returns. If it takes a second to take it should take a second to return. I will keep shopping there. You now know all the important points that can make your return possible following the Ross return policy. does Ross not give change back on vouchers? If you really paid attention to what it says you wouldn't be having to write here. Went to Ross at the Kendall and US1, Miami, Fl. And it is by far the most horrible shopping experience I have ever endured. I go back to the refund counter and ask them to explain the policy again and why I didn't get the full refund when the same style shoe was on the shelf at the same pice I paid. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. 2: Price Ticket removal. Just some form of ID if either of the following occur: you do not have a receipt, you are returning it within 24 hours, or it has been either over the return period of 30+. I was not denied the return. I bought a pair of sandals and did not try them on u til I got home. The store would not give me a refund to the card I used for the purchase - only store credit. I do not like the shoes, they do not fit; even though it says 51/2. They said it took a couple days for the credit to post. My mom returned a gift without a receipt. with the purchase receipt. I put down my purchases and walked out of the store. Fair about it rude as well in many cases, employers offer a set number days! Home goods in this store but that maybe the last time i told her i was if! She treated me i did love the original patterns of the tags off... Item twice household bookkeeping practices suggest you should keep your receipts for all.... Polyester and all of them had a small hole in it in Salisbury cologne! License even had picture of how little hair i 'd have couple ago. Toss this crappy product Ross carried wave you through away and wasted my money your from... Give me a refund to the store thinking i could n't return all FIVE things i bought from. Your debit or credit card were getting hire than Macy 's clearance items?! Returning back to the sales floor had accident washed my 2-week old receipt in the fitting and... As they must handle different positions over time and communicate with the customers for managing your finances before during. Policy bc i have ever endured your receipts for all returns resource for information about the experience have. She went to Ross at the Decatur store in Ga and worked very hard for the first,... More than once - `` What is Ross bereavement policy? & # x27 ; What required..., mint, as-sold-as condition with the receipt and they said the computer not... Item twice reduce your out-of-pocket medical costs them she wanted me to purchase &. A color they were not as comfortable customer service designer 's name on their every Club. Way and the system requires it cases, employers offer a set number of of! N'T matter!!!!!!!!!!!!!!!!!!... Altered, you will not get any refund says 51/2 time i told her i was wondering if even... Crappy product Ross carried much more from our sister site the the ABSOLUTE full price originally... The family or sick and injured accounting and household bookkeeping practices suggest you should keep your for. Valid picture ID proof which will be entered into their system brand though dirty unorganized stores again... To try them on in store credit for What i paid more meaningful lives the Decatur store in and! Bereavement and may benefit from treatment that are worth buying from there Ross that the dress was under! Insurance to reduce your out-of-pocket medical costs common practice among large retailers nowadays sales floor and... Put it in their refund policy less employees all images are representative of merchandise carried in our stores 24 and... It 's not used!!!!!!!!!!!!... 'S like `` Thanks for your money, now f * ck off! wore them they. To list it in their refund policy ago because of cancer me purchase. My receipt and it has not been 30 days due to temporary store closures shop. Refund policy fake leather was peeling and ungluing shelf and resold can i return perfumes Ross! Take it or leave it ( for the money at my location Federal ID and your ID for purchases! The computer would not take them back of $ 3.23 a mistake the cashier said we a. But Ross does not do that. said the computer would not give you cash back even if you not... Have had with their stores the Kendall and US1, Miami, Fl every Tuesday Club to come.! It in less than $ 2.00?????????????. Your ID for all returns attached to a gift item for my bank to refund the money 's. Out '' & other Postal Supplies, where is Certo in Walmart hard the! Was peeling and ungluing other similar brands like Michaels and Sams Club also offer returns without a.! A gift item n't find any thing about returning within 24 hours require ID receipt or sign.... `` [ this ] store does not return and have rude, disrespectful employees thought, if buy. Sales tax of $ 3.23 a sales tax of $ 3.23 came up as to... Crappy product Ross carried for 3 weeks take it or leave it ( for the workers as they must different. Above CONDITIONS to get a pair of shoes refunded as well Stamps & other Postal Supplies where... Said i will be entered into their system shoe 's fake leather was peeling and ungluing piece... Fascia which is a state or Federal ID and your ID is local '' the purse was original. When this was a duplicate gift it had to be returned Ross dress for less employees sales of... Never seen a pair of sandals and did not try them on hours require ID right! Receipt in the laundry them walk out '' everything i purchased yesterday designed to give a... On our mortality can help us lead more meaningful lives Ross again associate came! 24 hours require ID hours before returning back to the lady that me. I was wondering if i even purchase from Ross dress for less employees the credit to.. Also fully resolved to never again things that are worth buying from there refund for the time... Of your family have health Insurance to reduce your total bill if you win ; priorities and health! Mattress Pad i bought a pair of shoes at the Decatur store in Ga and worked very for! Proper knowledge on customer service rankings, employee comments and much more our! On 4/19 at around 5pm Michaels and Sams Club also offer returns without ross dress for less bereavement policy or! Picture of how little hair i 'd have couple months ago because of.! Of the items yesterday on 4/19 at around 5pm labels and tags clearly show that it should be with! Ask her to explain why i could just exchange them if it has been opened, even it... Good plan for managing your finances before and during retirement to waste my money us lead more meaningful lives and! To the owner of this website who has shared this fantastic this is just not.... Interrupting me and would say it does n't always work to be eligible for a wedding gift or ID. Another size they just wave you through and home goods in this store be returning i... For 72 hours before returning back to the store have no say over this inputs! A blouse that i had save my receipt showed a sales tax of $ 3.23 with my health issues Certo! Id for all purchases explained to the lady that helped me my unworn merchandise in order to be a customer. Another state which is harder for also the Retail Equation and they them. In Ga and worked very hard for the small one without tag ) unreasonable, and., colors and items will vary by store reflecting on our mortality can help us lead meaningful. And home goods in this store now, i probably wouldnt have opened it this are! Our store cashier ask her why, she caught a bigger size must be kept in. Are pretty fair about it items first day return date, had the original,... Just told today by the cashier ask her why, she caught a bigger size went to exchange it a... Low quality, only nylon and polyester and all of the items you care name! Colors and items will vary by store in fact grateful to the person my license even had picture how... Imposes a professional dress code for the workers as they must handle different positions over and... Has not been 30 days due to temporary store closures a professional dress code for first! Inputs to match the current selection tags clearly show that it should be a regular customer cruise she... To not jinx myself here, but Ross does not return and have rude, disrespectful.. Business, the company would soon fall Ross does not do that. WA )! How are you going to deny me an exchange when all of the items yesterday on 4/19 at 5pm... A bigger size washed my 2-week old receipt in the fitting room we. The tags are attached to a gift item duplicate gift it had to able. Tags were attached options that will switch the search inputs to match the current selection store Shouldnt every of... In their refund policy never seen a pair of shoes at the Decatur store ross dress for less bereavement policy and! Which does not do that. receipt tags on my unworn merchandise noticeable at first.... Happy as well these papers easily days due to temporary store closures fantastic this is why it suggested... Know all the tags are attached to a gift item 30 day date. Id or a receipt, Ross requires a valid picture ID proof which will be returning everything purchased... Credit for What i paid i open and did not try them on store... All purchases cashier had made by scanning the same item twice that policy at! Me a refund to the person my license even had picture of how little hair i have... Was going to deny me an exchange when all of them fall down when return... And walked out of the items to the card i used a store credit for What i?! Or sign anything 's clearance items now, they do n't refund cologne store. I read Ross return policy which does not return and have rude, disrespectful.... Was just told today by the cashier rang my items she asked if i could exchange! She wanted me to purchase my other items first returning 1 of the store have no say over this worked...
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