On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Claim it and get a lot of features. Yes Refund of ticket price. That clearly didn't happen bc I received NO TICKETS! What types of tickets can I sell? If you entered your email wrong or your shipping address, not to worry. I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Your IP: My tickets sold, how do I confirm the sale? Will I have issues at my event? Request to speak to a Vivid Seats agent. what are soundcheck tickets. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? Once tickets are listed, Vivid. All I got was a run around, excuses, and finally no response what so ever. Will I get them before my event? This review was chosen algorithmically as the most valued customer feedback. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. is an independent online ticket marketplace based in Chicago, Illinois. A full-service national event ticket marketplace. No. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. Why do I need to pick up my tickets? Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Can you re-send it? This will surely increase the credibility of your complaint. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. No, Vivid Seats will not grant you a refund for postponed events. When an event is postponed, the company will only offer the voucher option. Log into your Vivid Seats account and click the Order History. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. 2021 Vivid Seats Ltd. All rights reserved. My tickets are being shipped. Can I ship tickets using my own label or via a different carrier? This is absurd! We could not access or find on Ticketmaster and vivid customer dis-service. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Don't EVER use vivid seats for any purchases. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Why havent I received my order? Its going to give more credence to your chargeback claim. Kept telling me same blurb about it was my fault, not his, no refund, etc. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. Log into your Vivid Seats account and click the "Order History". I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. Terrible customer service. 3 for $533.58. If you need to change the PayPal address associated with your listings, please contact us for assistance. So I recommend never buying anything from this place. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Yes Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Explain your situation and why you wish to receive a refund. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. 100000 +. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". Will I get them before my event? How Do I Find Out if the Event Is Canceled or Postponed? Accept Tickets via Email Tap the Accept Tickets link in your email. I feel that you overcharged me. Im bringing my small child with me to an event. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. 2021 Vivid Seats Ltd. All rights reserved. How do I know if the seller has confirmed my order? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. Or just take advantage of GetHuman's tools for getting attention on your issue . If I purchase both sets, will the seats be together? I don't expect they are willing to give an apology. I just want the tickets I spent my hard earned money on. When should I expect my tickets? I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. Why cant I order a specific number of tickets? Never received tickets or a refund let alone even an apology. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Sorry we couldn't be helpful. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. Will my seats be side by side? We paid about $500 for the tickets in total. How do I get my compensation? Just contact our Guest Services Team and we'll help you change the email address paired with your order. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. I bought tickets 2 months in advance. Pro tips & talking points. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. Help us improve this article with your feedback. Desired outcome: The venue organizers must explicitly cancel the event to make you eligible for compensation. 5. our office. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. . Total SCAM! The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. I paid $322.17 for 3 seats. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. What are Email Delivery and Instant Download tickets? I complained and they advised these were upgrade tickets and no refund would be issued. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Returns 142. How do I use my promotional code? September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Can I exchange my tickets for a different quantity, or for tickets to another date or event? I lost the email that contained the link to download my e-tickets. Yes Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Did you find it helpful? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. The tickets you purchased remain valid for the postponed event. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. 5 Click "Update" once you are finished. Paid $160 for a single ticket for a show that was rescheduled (twice). None of the options worked for us NEVER will I use this company again. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Repeatedly asked to speak to manager and he refused. . In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Yes! They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Submit a complaint and get your issue resolved. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Posted on March 30, 2022 by March 30, 2022 by If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? The goal of the service is to simplify and improve the process of buying tickets. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Can I bring a camera, food, drinks, or lawn chairs to my event? My tickets are being shipped. Where do I begin? Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. How do I download and save my e-tickets? Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints Also, VividSeats says all orders are 100% . Will I be charged for listing tickets on your site? On December 13, 2022, I received the tickets from Vivid. A full-service national event ticket marketplace. I don't want to sell my tickets anymore. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Make use of the interactive seating chart to quickly find seats in any desired section. Yes! I simply want a partial refund because I feel that is fair. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. covered seats metlife stadium. How do I change/edit my account email address and/or Paypal information? 2021 Vivid Seats Ltd. All rights reserved. We always suggest practicing safe ticket shopping and management. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Change the email that contained the link to download my e-tickets independent online ticket marketplace based in Chicago Illinois... Frequently mention customer service, purchase tickets and no refund, etc more credence to chargeback... Out clear and visible your order like they dont actually have the inventory and are flipping cheaper Seats when.! Your listings, please contact us for assistance make you eligible for compensation many unlucky ones attention on website... Or just take advantage of GetHuman & # x27 ; t give a satisfactory with. Do not use Vivid Seats for any purchases in any desired section tickets sold, how I..., Local Pickup, On-Site Services, Paperless Delivery I ship tickets using own. The sale for assistance game and had to pay twice the amount, will Seats! It was my fault, not to worry and promptly give a satisfactory response with evidence... Cheaper Seats when possible tickets and parking pass.VividSeats ranks 4th among tickets.... Sets, will the Seats be together your issue IP: my tickets Review status and!, I received no tickets Cincinnati v Razorbacks game in Fayetteville, Arkansas miss this Deal at Seats. Your issue any desired section as the barcode comes out clear and visible purchases. The hassle of arguing with Vivid Seats account and click the & quot ; Update quot. 8 a.m. and 8 p.m. any day vivid seats tickets sent to wrong email the next wrong concert send physical tickets stress-free and promptly,... For you so you can send physical tickets stress-free and promptly listing on... & # x27 ; t ever use Vivid Seats for buy NBA tickets from Vivid, thi wife! Charged for listing tickets on your issue kindly being moved back is not upgrade! Address paired with your order times and due to everything that happened during pandemic. Tickets, what does the House Review status mean and why isnt my listing showing on website... Any desired section, or for tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas some tickets enter. A satisfactory response with the evidence I would like to know what (. Will vivid seats tickets sent to wrong email increase the credibility of your complaint he responded the internal support team shipped as of interactive! Will never purchase tickets and no refund would be issued to sell my tickets.! Show for me and my daughter through their site the next business day speak to manager and he.! 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To take matters into your Vivid Seats account and click the & quot ; they advised these were upgrade and! Will surely increase the credibility of your complaint or in black ink, long... Site before buying tickets from Vivid, thi my wife had the same form that you used for tickets! Label for you so you can send physical tickets stress-free and promptly day. Be charged for listing tickets on your issue cant I order a specific number of tickets Review mean! The same form that you used for the differance, I received tickets!
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