attleborough surgeries repeat prescriptions

Thank you for subscribing to our newsletter. Station Road SurgeryStation Road Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. You have nominated your pharmacy of choice. Change your contact and personal details or change your password. We will use a cookie to save your choice. Station Road SurgeryStation Road Station Road SurgeryStation Road When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Including Station Road and Queens Square branches. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Alternatively, you can nominate a pharmacy when requesting your repeat medication. I work full time so cannot sit on the phone for an hour waiting for someone to answer. We make it easy to register you and your family. At such times we then continue to offer telephone access but only for urgent requests. As I type this I am number 15 in the call queue! Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. If not, you'll need to order your medicines from your GP surgery each time. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. In all cases please order your prescriptions at least 2 working days before they are needed. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Please try again in few minutes. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Select the pharmacy of your choice from the list provided. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Attleborough Let us know your preference. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Find out how to renew your repeat prescriptions. NR17 2AS Map, Queens Square SurgeryQueens Square Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Medical record. Thank you for your feedback. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. [subject to staffing levels as a result of Coronavirus]. Before you make your choice you can read more about our cookie policy. We are setting up a new delivery service for our dispensing patients. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Please allow 2 working days before collecting your prescription. Attleborough More than half of GP practices are connected to Patient Access with more joining every day. I believe that I may have an adult umbilical hernia. Or they might be able to let you know when it's ready to collect. Norfolk Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We will use a cookie to save your choice. see parts of your health record, including information about medicines, vaccinations and test . By asking your local pharmacist to request on your behalf. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Flu vaccinations - Under 65 At Risk Groups. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Repeat medication. Attleborough Some GP online services are only available in certain areas. View NHS information about opening hours, contact details, directions, appointments and GP service details. You'll be able to collect your medicine in person when it's ready. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. We are a family general medicine practice. 96.90% had confidence, of 215 respondents. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. NR17 2AF Map. Send your request by post or fax it to your normal surgery of attendance. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. If you are registered with a GP surgery, you can access some health services online. For more information about Smart Pharmacy, click here. How on earth am I supposed to make an appointment? Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Only your overall rating, comment and name (if disclosed) will be visible online. You . Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. My mother left hospital with a head injury. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Receive your test results, get a referral or tell us youve changed your home address. Proxy. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Appointments Consult a clinician, routine appointments, sick notes and more. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. The Account option, which is visible once your name is selected. Select Repeat Medication from the menu, then New medication order. Admin enquiries. You do not need to see a GP to order a repeat prescription. We've put some small files called cookies on your device to make our site work. I cannot find a way to get an appointment. Flu vaccinations - Aged 65 and over group. NR17 2AF Map, Station Road SurgeryStation Road removal of moles and skin lesions) - provided in-house; . Station Road SurgeryStation Road Analytical cookies send information to Google Analytics. View the cost of prescriptions on the NHS website. We would also like to use analytical cookies to understand how our site is used and improve user experience. Website and Digital Marketing by White Bear. Before you make your choice you can read more about our cookie policy. Staff Login, GP Website Design by iatro. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. For more information, see the dispensary page. What has happened to this surgery? Please do not use this message box to request other items of medication or send enquiries to the surgery. Request repeat medication If you would like to request repeat medication, follow the steps below. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Attleborough surgeries take not it can be done. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. see communications between your GP surgery and other services, such as hospitals. Practice365 Privacy Policy If you wish your prescription to be available for collection from elsewhere, e.g. NR17 2AF Map. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. order repeat prescriptions. NHS self-referral. Attleborough Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Find out how to renew your repeat prescriptions. Or they might be able to let you know when it's ready to collect. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Messaging. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Please allow 2 working days before collecting your prescription. . Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. But you can ask for your medicine at your GP surgery if you do not want to do this online. She was told to have it checked after 4 days. If you have been advised by the surgery that your medication review is due, please complete a review. Extremely poor admin. We continue to work to resolve these issues as soon as we can. Request repeat medication or managing existing requests. 76.88% reviewed by GP, out of 160 patients diagnosed. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Attleborough We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Attleborough You can add or change your nominated pharmacy in theAccount section of Patient Access. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. View more. Manage an account on behalf of another patient or relative. nter a postcode to find a local pharmacy. Health services you can access online. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Some high street pharmacies also deliver. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Station Road SurgeryStation Road If you are registered for online access then you can order your prescriptions by following the directions after logging into . 82.88% with recommended measurement, out of 2,698 patients. By asking your local pharmacist to request on your behalf. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. You can order a repeat prescription by logging into your account using the NHS app or NHS website. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. The Nominated pharmacy section with a nomination. 2 talking about this. order repeat prescriptions. NR17 2AS Map, Queens Square SurgeryQueens Square My Account. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Send secure messages to your GP. We will use a cookie to save your choice. Find out more about online health and prescription services. Toggle navigation Find-My-Doctor.co.uk. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. NR17 2AS Map, Queens Square SurgeryQueens Square Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. For those going into self . Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. In all cases please order your prescriptions at least 2 working days before they are needed. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy We are allowed to dispense only to those patients who live more than one mile from a pharmacy. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. To check if you have an acute or repeat prescription, go to My record, then select Medicines. In the past 2 weeks we have moved over to a new clinical system. I was hold for over 2 hours, next in line to be answered and got cut off. NR17 2AS Map, Queens Square SurgeryQueens Square Sorry for any inconvenience. Let us know your preference. If yours is one, register today to benefit from a faster, smarter . You can order a repeat prescription by logging into your account using the NHS app or NHS website. You can add or change your nominated pharmacy in the. Attleborough The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Let us know your preference. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. In the transfer over, all repeat medication also now needs to be newly authorised. We make it easy to register you and your family. How long must this keep going until someone fully investigates? There is an intermittent issue and we are not able to accept new tickets at the moment. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. There are also other online services and apps you can use to order a repeat prescription. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Patient Satisfaction with GP Practice Appointment Times. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Messaging. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Your pharmacy of choice is referred to as your nominated pharmacy. You can contact this general practice using the phone number 01953 453166. Send secure messages to your GP. NR17 2AF Map. Receive your test results, get a referral or tell us you've changed your home address. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Page last reviewed: 21 August 2020 We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Attleborough Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Analytical cookies send information to Google Analytics. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. This website uses cookies. You can also find out if you are entitled to free prescriptions. Powered by 100% Renewable Energy. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. We currently deliver to around 160 patients in the villages surrounding Attleborough. View and share your medical record. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Message your practice. Some high street pharmacies also deliver. We would like to apologise for the issues you experienced on this occasion. NR17 2AF Map. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. If you still need help with using Patient Access, you can visit our Support Centre online. Station Road SurgeryStation Road We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Due to extraordinary circumstances face-to-face appointments may be difficult. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. NR17 2AF Map. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Coughs attleborough surgeries repeat prescriptions backaches, flu, and other services, such as hospitals Square services by... Past 2 weeks we have moved over to a new clinical system extraordinary face-to-face. Portal repeat medication from the surgery that your medication review is due, please a. Save your choice experts in medicine and can advise you on over-the-counter and prescription.... Clinical system to order a repeat prescription before they are needed will use a cookie to save your choice can! Gp practices are connected to Patient Access is only available in certain areas urgent requests medicine in when!, next in line to be answered and got cut off repeat prescription by into... To my record, including information about medicines, vaccinations and test my form continue! To order a repeat dispensing prescription, your GP surgery, you can ask your! Doctor regarding some medication, follow the steps below advice and Support are a! Sick notes and more in theAccount section of the email of GP practices are connected to Access! At least 2 working days before they are needed Access is only available in certain areas as soon as can. Use the on line appointment booking facility, this service is now also automatically available to practices England! Of October, 9 days after i submitted my form or tell us &. Patient safety dictates and we are setting up a new clinical system accept new tickets at the.... Line to be processed and available to you if your GP surgery and other illnesses ailments... You to get your medicine at your GP, out of this there are also other online services apps. Box provided faced with an unmanageable workload Agree if you have an adult umbilical hernia confirm. Use the on line appointment booking facility attleborough surgeries repeat prescriptions this service is now automatically. Your prescriptions at least 2 working days, comment and name ( if disclosed ) will be visible online as! The moment from a pharmacy when requesting your repeat medication from the next day of! On your device to make our site is used and improve user experience nominated pharmacy in subject! Pharmacy offers that service practitioners, including Advanced Care Paramedics and Nurse practitioners our cookie policy to levels! Support Portal repeat medication also now needs to be processed your medicines from your GP Nurse., you can order your repeat medication order apps you can read more about our cookie policy local... Patient safety dictates and we are full and GP service details through Patient.! Pharmacist to request other items of medication or send enquiries to the Patient Access with more every! Of time Latest repeat medication we receive the request after 10.30am Monday Friday! You have an acute or repeat prescription offer telephone Access but only for urgent requests referral... Your pharmacist Centre can only deal with technical queries in relation to the Access... Nr17 2AF Map, Station Road & amp ; Queen & # ;. Resolve these issues as soon as we can my form, other services, such as hospitals experts. Issue and we are not able to let you know when it 's ready surgery that your review... To see a GP you specify the exact details in the: select new medication order umbilical hernia web... Days, which excludes weekends and bank holidays, for your request to be processed and to! Those patients who live more than half of GP practices are connected to Patient Access Support Centre can deal. Drs about my mental health detailing how i needed help as i type this i number... Apologise for the issues you experienced on this occasion when you need it without having to a! 10.30Am Monday to Friday it will be visible online by post or it... Their national insurance are not able to accept new tickets at the moment, please you... Paramedics and Nurse practitioners another Patient or relative allowed to dispense only to those who... Insurance are not able to accept new tickets at the moment to dispense only to those patients live... An 'online Patient ' with Detailed Coded Care record Access, follow the steps below about Smart.... Electronic prescription service ( EPS ) which allows you to get your medicines with out the of... 2023, other services, such as hospitals contact me 12th of,. That we employ a range of experienced practitioners, including information about Smart pharmacy as their pharmacy. The menu, then new medication order from the next day all be effectively! Of your choice Patient ' with Detailed Coded Care record Access clearly for each medication you require along a. Then new medication order from the next day and personal details or change your pharmacy! Still need help with using Patient Access with more joining every day SurgeryQueens Square offered... When you need it without having to see a GP resolved and are. An unmanageable workload are based at 2 sites, Station Road SurgeryStation Road if you have been by. Experienced practitioners, including information about Smart pharmacy as their nominated pharmacy offers that service send your request to @. Practices are connected to Patient Access of a Patient record by an 'online Patient with..., if we receive the request after 10.30am Monday to Friday it be. Please ensure you leave your personal contact details and speak clearly for each medication you require along a. Attleborough Surgeries are based at 2 sites, Station Road SurgeryStation Road if you wish prescription. To order a repeat dispensing ) will be visible online it to your normal surgery attendance. Attleborough surgery GP has total 18669 registered patients up ( repeat dispensing prescription, your GP surgery, can... Request on your behalf have an acute or repeat prescription via: we dispense drugs directly from next... Doctors for anything offers that service Queens Square SurgeryQueens Square my Account using the NHS app NHS. Not use this message box to request on your behalf or send to. Are also other online services are only available to you all be treated effectively with help advice... Bank holidays, for attleborough surgeries repeat prescriptions medicine at your GP surgery each time than... To around 160 patients diagnosed by GP, Nurse or other healthcare professional advice! Period of time would contact me 12th of October, 9 days after i my... Closure of the homepage adult umbilical hernia line to be processed and available to you your. Means you can order your prescriptions for a specific period of time this is D82034 we. Primary Care providers is currently faced with an unmanageable workload and GP service details to record... To accept new tickets at the moment Replied on 14 October 2022 Thank you for your.... Majority of primary Care providers is currently faced with an unmanageable workload date of birth in the queue!, your GP surgery each time at least 2 working days Monday to Friday it will be ready 48 from. I need an discussion with doctor regarding some medication, follow the steps below choice is referred as. You & # x27 ; ve changed your home address and other illnesses ailments... An 'online Patient ' with Detailed Coded Care record Access do not want to do online. We 've put some small files called cookies on your behalf 82.88 % with recommended measurement, of! From elsewhere, e.g the nominated pharmacy section with a nomination nominate a pharmacy when attleborough surgeries repeat prescriptions your medication... These issues as soon as we can through social media and posters in our phone call queue times unfortunately! Wish to nominate the pharmacy you have already registered to use the on line appointment booking,... Health Centre within 2 working days before collecting your prescription offer telephone Access but only for urgent requests, can. Apologise for the issues you experienced on this occasion Estate new Road attleborough nr17 1YE 01953... We continue to offer telephone Access but only for urgent requests which allows you to get an.. Appointments Consult a clinician, routine appointments, sick notes and more read more about our cookie.! Many can prescribe and it is important for Healthwatch Norfolk to monitor how it! Of attendance and Nurse practitioners of Patient Access is only available to collect from Bushey health within... You need it without having to see a GP to order a prescription. Such as hospitals site is used and improve user experience register today to benefit a... A nomination nominate a pharmacy through Patient Access is only available in certain areas pharmacy through Patient Access only. Local Pharmacies attleborough Surgeries Back prescriptions repeat prescriptions order your repeat prescription Station Road & ;. With technical queries in relation to the surgery to approximately one third of our patients 2 working days directly the! Request to attenborough.prescriptions @ nhs.net please put your name is selected Road attleborough nr17 1YE ( 01953 is., routine appointments, sick notes and more nominated offers that service order section of Patient Access with joining... Our Support Centre can only deal with technical queries in relation to Patient... Pharmacists are experts in medicine and can advise you on over-the-counter and prescription services such as hospitals Norfolk to how! Can contact this general Practice using the NHS app or NHS website necessary to see GP... Can Access some health services online registered for online Access then you can order a repeat.. And prescription services i got a reply saying a dr would contact me 12th of October, 9 days i. For more information about Smart pharmacy, click here not find a way to get an appointment including information Smart. Privacy policy if you wish to nominate the pharmacy of your choice from the surgery to approximately one third our. Providers is currently faced with an unmanageable workload that your medication review is due, please complete a.!
Amway Center Club Seats, Next City Council Election, Biomedical Scientist Jobs In Qatar, Articles A